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Contact Hydrawise Customer Service

How to Reach a Person at Hydrawise

Verified Contact Information

Toll-Free Number:

  • 1-866-221-3268
    Privacy Inquiries
Call Now
Send Message

Headquarters:

  • 1-760-744-5240

Media:

  • 1-760-591-7347

Technical Support:

  • +6 128 294 7781
    Australia/pacific Rim Support Team
  • +6 480 045 4829
    New Zealand Support Team

Customer Service:

support@hydrawise.com

Media:

media@hunterindustries.com

Hydrawise Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Hydrawise Phone Number
1 (866) 221-3268
Average Hold Time
00:14:19
Average Calls duration
2 minutes
Most Popular Hydrawise Email Address
support@hydrawise.com
Hydrawise Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

Hydrawise Website:

Hydrawise Help Center:

Corporate Office Address:

Hunter Industries, Inc.
1940 Diamond Street
San Marcos, California 92078
United States

How Customers Rate Hydrawise Support?

5.0 / 5
Good

Based on 240 calls to Hydrawise customer support through PissedConsumer.com and 3 survey responses.

Total Calls
240
Avg Call Duration
01:37
Issues Resolved
5%

Why Customers Call Hydrawise?

Top Reasons of Customers Calls

  • Product/ Service 50%
  • Customer Inquiries & Issues 19%
  • Request for Information 16%
  • Account 8%
  • Website/ Application 5%
  • Return/ Replace 3%
  • Staff <1%

Product/ Service

50%
  • "My system not working"
  • "Internet connection"
  • "Complaint"

Customer Inquiries & Issues

19%
  • "computer/phone not turning on water"
  • "Reprogram"
  • "Can't program the app"

Request for Information

16%
  • "I don't know how to make my controller control tthe sprinkler system"
  • "My box will not conecct help!!!"
  • "Need help setting zones"

Account

8%
  • "Problems with my account"
  • "Can not log into my account"
  • "Issues with attaching my serial number to my account"

Website/ Application

5%
  • "app has lost its mind"
  • "My app does not recognize my email"
  • "The app is not fully functional"

Return/ Replace

3%
  • "Changing Names on Zones"
  • "Change of ownership done controller will not let me continue says already linked"
  • "I an unable to change my Hydrawise sprinkler systmem account m from my old email address and pass word to my new email address and pass word. how do I do it . I need to change it to operate my hydrawise sprinklong system operation."

Staff

<1%
  • "I need to transfer the service from one home to a new home."

Compare Hydrawise Customer Service To

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